Returns & Exchanges

We want you to be confident when shopping with EVAAR. If something isn't right with your order, we're here to help.

30-Day Returns
We accept eligible returns requested within 30 days of delivery.

To be eligible for a return, your item must be in its original condition, unworn other than for the purpose of trying it on, unwashed, with original tags attached and, where reasonably possible, in its original packaging.
To request a return, please contact admin@evaar.co with your order number. If your return is accepted, we will provide you with return instructions and the applicable return address.

Please do not send an item back without first contacting us, as returns sent without prior authorisation may not be accepted.

Need to exchange your jacket? No problem. Your first exchange shipping label is completely FREE.

Please note: We cannot ship out the exchanged item until the original is received and processed. So it may take up to 7-10 days after our receipt to process your credit or exchange. However, if you are unwilling to wait that long, you can purchase a new order, and return your unwanted item for credit.

Need to return your jacket? Returns are FREE for U.S. customers. We'll provide the return instructions once your request is approved.

As always, we're here to help. Reach out to our customer service team if you have any questions either through Live Chat, support@evaar.co, or by whatsapp +1 (307) 310-4396

If you have additional questions or need assistance, please contact customer service at Whatsapp +1 (307) 310-4396 or admin@evaar.co

Damaged, Defective or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or you receive the wrong item, please contact admin@evaar.co as soon as reasonably possible.

Please provide your order number along with clear photographs of the item, the affected area and, where relevant, the packaging so that we can assess the issue.

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